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Mom Violy and Carmina’s dining experience at Dean & DeLuca

  Mom Violy told me she wanted to order the Paella Negra from Dean & Deluca. Carmina suggested we dine in since we’d never really tried their main courses, always just getting takeout with the cream puffs . Mom Violy agreed, and we arrived about thirty minutes before the lunch rush began. The service was very slow, even though we had ordered ahead of time. They mistakenly brought out the Paella Valenciana , despite Mom Violy repeating the order three times to the person who took it. It turned out the cook on duty made the error, even though it was written down clearly. We know Paella Negra takes a long time to prepare, which is why Mom Violy had requested it to be cooked beforehand. She wanted it as her main meal, but because of the mix-up and feeling hungry, she took a piece of Carmina’s Turkey Club Sandwich and asked for the bacon on the side. I didn’t expect the turkey to be just one piece, and the bread was toasted so hard that it removed one layer of the sandwich. Since ...

Mom Violy and Carmina’s dining experience at Dean & DeLuca

 


Mom Violy told me she wanted to order the Paella Negra from Dean & Deluca. Carmina suggested we dine in since we’d never really tried their main courses, always just getting takeout with the cream puffs. Mom Violy agreed, and we arrived about thirty minutes before the lunch rush began.



The service was very slow, even though we had ordered ahead of time. They mistakenly brought out the Paella Valenciana, despite Mom Violy repeating the order three times to the person who took it. It turned out the cook on duty made the error, even though it was written down clearly. We know Paella Negra takes a long time to prepare, which is why Mom Violy had requested it to be cooked beforehand. She wanted it as her main meal, but because of the mix-up and feeling hungry, she took a piece of Carmina’s Turkey Club Sandwich and asked for the bacon on the side.



I didn’t expect the turkey to be just one piece, and the bread was toasted so hard that it removed one layer of the sandwich. Since it was our first time dining at Dean Deluca, it turned into a bad experience, and we felt we wouldn’t be coming back. Mom Violy also had some Carbonara and Chorizo Bilbao that a family member ordered, just to keep her from getting too hungry.




We know how seniors can get when they’re hungry and just passing the time. Even though Mom Violy had her pumpkin soup, she was expecting to have at least some bread with it. When no bread was included, she kept consistently complaining to Carmina.


Carmina told me to wait for my Turkey Club Sandwich, but Mom Violy was too hungry to even think about waiting for my meal to arrive. Still hungry, she asked how long it would take if she ordered her own carbonara and was told it would only take five minutes. She ended up bringing half of her carbonara home after getting full, and by the time her Paella Negra was ready to take home, she wasn’t able to take a picture or video of the dish.

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