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Mom Violy and Carmina’s dining experience at Dean & DeLuca

  Mom Violy told me she wanted to order the Paella Negra from Dean & Deluca. Carmina suggested we dine in since we’d never really tried their main courses, always just getting takeout with the cream puffs . Mom Violy agreed, and we arrived about thirty minutes before the lunch rush began. The service was very slow, even though we had ordered ahead of time. They mistakenly brought out the Paella Valenciana , despite Mom Violy repeating the order three times to the person who took it. It turned out the cook on duty made the error, even though it was written down clearly. We know Paella Negra takes a long time to prepare, which is why Mom Violy had requested it to be cooked beforehand. She wanted it as her main meal, but because of the mix-up and feeling hungry, she took a piece of Carmina’s Turkey Club Sandwich and asked for the bacon on the side. I didn’t expect the turkey to be just one piece, and the bread was toasted so hard that it removed one layer of the sandwich. Since ...

How to Return Items from Shopee Philippines


Carmina has been shopping clothes for Mom Violy online at Shopee Philippines. There were was one item Mom Violy wanted to get but for some reason both stores we've message to check if the product was available all said yes.



From the photos on the left side is what Mom Violy wanted and received the photo on the right side not being close to what she wanted.

Mom Violy feel both seller have an eye problem should consider wearing eye glasses. 🤣😂

During the holidays your minds are unclear for reason both sellers had shipped the wrong product.

Carmina was able to ask to refund/return back the item back to the seller. Carmina had clicked return/refund once it has delivered.


Carmina message the seller sending a photo of the item that she had received giving us proof the item is wrong.




You have an option to either bring it to the courier that had delivered your item example Carmina had decided upon GOGOEXPRESS to pick up her item at her home.

You'll receive a text message informing that they will pick it up from you. Carmina had printed the return slip showing proof item is being returned to the sender leaving inside the pouch it came.


You will notice in your Shopee Philippines application you will know when the package is arriving back to the seller.



It maybe a hassle only way for you to get your refund is when the seller gets their product back from you.

The return amount you had paid will be return to you through Shopee Pay and you can use those funds to purchase something else.

You learn something new every day.

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