Mom Violy told me she wanted to order the Paella Negra from Dean & Deluca. Carmina suggested we dine in since we’d never really tried their main courses, always just getting takeout with the cream puffs . Mom Violy agreed, and we arrived about thirty minutes before the lunch rush began. The service was very slow, even though we had ordered ahead of time. They mistakenly brought out the Paella Valenciana , despite Mom Violy repeating the order three times to the person who took it. It turned out the cook on duty made the error, even though it was written down clearly. We know Paella Negra takes a long time to prepare, which is why Mom Violy had requested it to be cooked beforehand. She wanted it as her main meal, but because of the mix-up and feeling hungry, she took a piece of Carmina’s Turkey Club Sandwich and asked for the bacon on the side. I didn’t expect the turkey to be just one piece, and the bread was toasted so hard that it removed one layer of the sandwich. Since ...
What would you have done when your item you had ordered was the incorrect scent and size by grams?
Are you type of person to inform the seller?
Would you keep the item or hand it back over to send it back to the seller?
The reason why I am asking you I had an incident that happened to me recently I ordered two pieces of Lysol Citrus Meadows for a
size of 170g the item I received was the Lysol Crisp Linen 540g.
I had informed the seller why the item was the wrong scent. The seller replied back wanted to apologize for the mistake asking if I would like a refund.
Before I would click I had received the item I wanted to clarify what I had receive I felt sorry for the person even if the seller made a mistake life is difficult earning money as it is in the Philippines.
Even if you worry for other people how they can earn an income than not knowing they are losing money off making a wrong mistake you don't want to accept something that may a greater lost for a stranger you don't know.
I felt it was wrong for me to receive it to me being honest is the best policy I know something greater will happen to me in the future.
The seller asked for a picture of proof to see for herself what item I had received.
The seller wanted me to return the Lysol Crisp Linen 540g through a rider that she had decided to book to pick it up at my home.
The seller would than give me the correct order the Lysol Citrus Meadows 170g of two pieces.
I decided upon buying the Lysol Linen Crisp as well from the seller and she was very grateful to encounter someone who was very honest at least the person would learn from their mistakes on the long run as they start to receive other orders through another customer.
It just feels good when you do a something good for others to me I felt happy being who I am a nice person.
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